Lakhs of consumers paid security deposits to various scooter companies for booking scooters. Delivery was promised within a certain period but the demand could not be coped with. Tired of waiting, many consumers cancelled their orders and asked for refund of the deposit. Despite numerous reminders, these deposits were not returned. Some consumers approached MGP and a public meeting was organised. More than 500 consumers attended this meeting on their behalf. MGP filed cases at State and National Commissions against LML, a scooter manufacturing company and successfully sought refund for more than 4,00,000 (lakh) consumers, aggregating to about Rs.400 million.

MGP filed case against Bharat Petroleum Corp.Ltd. and its Dealer under CPA for causing death of a housewife on account of defective LPG cylinder and deficient service provided by Dealer's mechanic. The case, first of its kind under CPA, established that such cases of gas victims can be successfully taken up in Consumer Courts. The BPCL was directed to pay compensation of Rs. 2,97,000 to legal heirs of the deceased housewife.

MGP filed a case of medical negligence against a Gynecologist and Surgeon for causing death of a lady patient during the hysterectomy operation due to want of blood. The Consumer Court directed the Doctors to pay compensation to the family of the deceased housewife, thereby establishing that medical services were covered under the Consumer Protection Act.

MGP filed a public interest Writ Petition in Bombay High Court and challenged the Entertainment Tax exemption granted to Michael Jackson Show and thereby causing state exchequer huge loss of revenue. The organizers of the Show have been directed to deposit a sum of Rs. 3.33 crores with High Court till final disposal of the case.

Due to apathy and neglect of state government, 17 out of 34 District Consumer Courts and the State Consumer Court had come to stand still for want of appointments of Presidents and members.  MGP filed a public interest Writ Petition in Bombay High Court as a result of which all these Consumer Courts started functioning.  The High Court has also called for details of inadequacies in the infrastructure from all the Consumer Courts  MGP pressed for shifting of Consumer Courts at Dadar and Worli (Mumbai) to alternate premises. As a result, these Courts have now moved to places where adequate space is available.

A controversial decision viz. an activist of a Registered Voluntary Consumer Organisation cannot represent consumer before Consumer Court / Forum, was delivered by State Commission of Tamilnadu. This prompted National Commission to take suo moto cognizance. It invited comments on the issue from 5-6 reputed Consumer Organisations from India and MGP was one of them. MGP and all the other organisations opposed tooth and nail above said controversial decision. National Commission upheld their say and negated Tamilnadu State Commission's verdict. It further clarified that Consumer Courts / Forum may deny such permission to a person who is neither a friend nor a relative of the complainant (Consumer) or a person who is not an activist of a Registered Voluntary Consumer Organisation.MGP, thus played vital role in securing reiteration of one of the rights of consumer

Relentless efforts by Mumbai Grahak Panchayat in the case filed against Paranjape Construction Company are yielding results. This company collected huge amounts form prospective buyers of flats to be constructed at Virar (District - Thane) but failed to deliver them. District Consumer Court awarded verdict in favour of 288 members of Virar Project. The implementation thereof is pursued by Mumbai Grahak Panchayat. While another group of 249 members is awaiting court verdict. Mumbai Grahak Panchayat is fighting on behalf of third group of 273 members, who are insisting for possession of flats, against the said company in a case filed with National Commission, New Delhi.

MGP had objected to ENRON project in Dabhol – Maharashtra and asked for details of the controversial project including its Power Purchase Agreement (PPA) between ENRON and Government of Maharashtra. ENRON refused to supply copy of this PPA claiming confidentiality. MGP challenged this action of ENRON by filing Public Interest Writ Petition claiming Right to Information. High Court directed ENRON to show a copy of the PPA to MGP’s three representatives. Later, MGP launched a campaign and created mass awareness against the ENRON project highlighting its damaging and anti-consumer features.

During Assembly elections in Maharashtra, MGP made ENRON as an Election issue. A Committee was formed by the new Government to consider objections against ENRON project. MGP made forceful plea before the Committee for scrapping of ENRON project due to its anti-consumer, coercive and unfair terms of agreement. The Committee took historic decision to scrap the ENRON project. However, later on due to considerable political pressure and international relations, the ENRON project was revived but, of course, after diluting several anti-consumer and unfair terms.

For last 3 years, Mumbai Grahak Panchayat is effectively represented by its two activists on MERC. The main concern in this area is loss of electricity in transmission and distribution, which in turn puts heavy burden on honest consumers. Mumbai Grahak Panchayat was successful in preventing upon MSEB to remove surcharge levied on per unit of consumption, in 11 circles including Vashi, Thane, Pune.

Mumbai Grahak Panchayat played a major role in convincing Central Govt. to accept principle of equity while deciding rate of electricity generated by non-conventional energy sector. This principle takes into account expenses incurred therefore as well as subsidies and concessions offered by various ministries of Central and State Govt."

Mumbai Grahak Panchayat mobilized investors - majority of them from the weaker section - who did not get refunf of deposits collected by "Sanchayani" and lodged complaint on behalf of around 500 such investors with Economic Offence Wing (EOW) of Mumbai Police. This wing - headed by Deputy Commissioner of Police - entertains complaints involving amount more than rupees 25 lakhs.

Mumbai Grahak Panchayat, along a few other Consumer Organisations, had an opportunity to put forth before UTI Chairman grievances / hardships faced by investors of US-64 scheme.

Petroleum Minister Shri.Ram Naik held meeting with representatives of Consumers of Natural Gas used for domestic purpose since numbers of complaints were lodged against Mahanagar Gas Ltd. Mumbai Grahak Panchayat represented such consumers in the aforesaid meeting and highlighted grievances regarding -1. exhorbitant initial charge collected by Mahanagar Gas Ltd. while giving connection and 2. charges for unit of consumption.As a result, Managing Director and Vice-President (Customer Relation Management) of Mahanagar Gas called on Mumbai Grahak Panchayat on 26th March 2003 and promised speedy redressal of complaints.

The movement spearheaded by Mumbai Grahak Panchayat bringing forth 'care-no-less' attitude of Cable Operators, Multi System Operators (MSO) and Broadcasters has its lion share in creating widespread awareness against spiraling cable-charges and CAS. As a result, Central Govt. offered representation to Mumbai Grahak Panchayat, along with other three Consumer Organisations, on the Task Force appointed to look into implementation of CAS.All along Mumbai Grahak Panchayat has been stressing the need to create independent Regulatory Authority bringing under its ambit whole gamut of cable-related issued and secondly, not to hasten up any decision on CAS since Central Govt's bill covering 'Communication Convergence' is on the anvil. The latter would pave the way in dispensing with much maligned Set-Top-Box and usher in "Direct-To-Home" service. It would be worthwhile to add that owing to pressure built up by consumer organizations, Central Govt. is thinking of rollback of CAS.

At present, MGP is campaigning for another look at the Power Purchase Agreement (PPA)